Q: Are your products tested on animals?

At Nickelle Cosmetics, we are proud to offer cruelty-free products. We never test on animals and we choose ingredients from companies that share the same philosophy of not performing animal testing either.

Why does the color I ordered look different from the one on your website?

At Nickelle Cosmetics, we do our best to accurately display the colors of our products, however, just as makeup can vary in color on different skin tones, so can the display of colors in images viewed on different computers.

Do you have ingredient lists for all your products?

Absolutely! You can find the complete list of ingredients for each product on the product page. Simply scroll down below the product images and select the ingredients tab.

Do you have vegan products?

Yes, all of our products are vegan.

Are your products gluten-free?

Yes, we offer a range of gluten-free products. If a product is gluten-free, you will see it called out in the detail section of that product's page.

Are your products paraben-free?

Yes, all of our products are paraben-free (excluding discontinued products). We take pride in selecting our ingredients very carefully to be safe and clean, and most of our products are produced without the use of parabens, phthalates, sulfates, synthetic fragrances, synthetic dyes, triclosan, and nanoparticles.

What is the shelf life of your products?

1-2 years

Are your products natural?

At Nickelle Cosmetics, we combine safe mineral-derived, plant-derived, and synthetic-derived ingredients to improve the performance, stability, and shelf life of our formulas, so we can deliver the most effective, safe, and luxurious formulas possible. While there are no official FDA standards for 'natural' in skincare or cosmetics, we prioritize the use of safe, clean ingredients.

Are your products ‘organic’?

While some of our ingredients are derived from botanicals, they are not necessarily classified as "organic." In the US, there are no standards for what constitutes "organic beauty." Moreover, there is no evidence that organic ingredients are safer or more effective than non-organic ingredients.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at contact@nickellecosmetics.com

Other inquiries? Let's chat.